Store Policies

 

Refund Policy for thesleekhaircareandbeautystore:

Thank you for shopping with us at thesleekhaircareandbeautystore. We strive to provide you with quality products and excellent customer service. If, for any reason, you are not satisfied with your purchase, we're here to help.

1. Returns:

We do not accept returns, but can facilitate an exchange or replacement, “subject to availability*.

2. Refunds:

For items lost, damaged during transit, wrong or missing item(s)/missing order(s) we can process a refund/replacement. We will do this for 1st or 2nd time occurrence(s), we will not process refunds or replacements if this happened a 3rd or any other time, you will have to contact the carrier for further assistance.

3. Damaged Items:

If your item(s) were damaged during transit, you are eligible for a full refund, or replacement (subject to availability).

4. Store credit:

If you are not satisfied with a product, a store credit will be issued to you.

We appreciate your understanding and cooperation in following our refund policy. If you have any questions or concerns, please feel free to contact us for assistance.

Thank you for choosing thesleekhaircareandbeautystore!

 

 

Shipping Policy for thesleekhaircareandbeautystore:

Delivery Times:

USA & Canada: 7-15 business days
Regional Shipping: 8-17 business days
International Shipping: 15-20 business days

Tracking Information:

Once your order is shipped, a tracking number will be sent to the email address provided during the purchase process. The tracking number allows you to monitor and confirm the shipping details of your order.

Order Processing:

Orders are typically processed within 2-3 business days from the date of purchase.

Shipping Confirmation:

You will receive a shipping confirmation email once your order has been dispatched. This email will include your tracking number, allowing you to track the progress of your shipment.

Delivery Address:

Please ensure that the delivery address provided during the checkout process is accurate. thesleekhaircareandbeautystore is not responsible for any delays or issues with delivery caused by incorrect or incomplete address information.

Shipping Restrictions:

Certain items may have shipping restrictions based on your location. Please review the product details and shipping information before completing your purchase.

Lost or Stolen Packages:

thesleekhaircareandbeautystore is not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier for further assistance. Or contact us for further assistance.

Customs and Duties:

For international orders, please be aware that customs duties and taxes may apply. These fees are the responsibility of the customer and are not included in the product or shipping costs. 

If you have any questions or concerns regarding our shipping policy, feel free to contact us for assistance.

Thank you for choosing thesleekhaircareandbeautystore for your beauty needs!

 

 

FRAUD ORDERS

 

Any high risk orders, or fraudulent orders are AUTOMATICALLY CANCELLED.